Here's an example:
When I first kept Zephyr there, his cherry eye had re-developed. Sue called me right away and asked how she could help him. They massaged his eye and gave him TLC. Both Sue an Margarita were very helpful in taking my calls and giving me updates.

2. He smells good when I get him. Tassajara Kennel offers to wash your doggy - not only wash, but clip his/her nails, cleans the ears, brushes the fur (as an English Bulldog, he's a short-coated monster)

3. He's happy when he comes out as he was when he first got there. He is always excited to be at Tassajara Kennel. It makes the guilt not sting as much. :) ”